FAQ

How often should I water my plants?

It's important to water your plants consistently, but not too often. The frequency of watering depends on the type of plant and the environment it's in. Generally, it's best to water your plants once a week, but you should always check the soil moisture level before watering. Stick your finger into the soil up to your second knuckle; if it feels dry, it's time to water. Remember, overwatering can be just as harmful as underwatering, so always err on the side of caution.
Where do you get your houseplants?

We are the actual grower of everything on this site: Sourcing plugs through local tissue culture labs to ensure crop consistency. Purchased seed and cutting crops sustainably using CITES international endangered species standards as guide. Cared for and managed with a variety of both traditional and biofriendly controls. Grown ethically using hometown domestic labor.
How do you ship in winter time?

Yes, we can ship in the wintertime, within reason. Let's do what is best for both the plant and you. If we're looking to ship into the far north on a week that just looks extremely cold. The Satin Pothos has the right to hold shipping and wait for reasonable weather to ship. We will contact you as soon as you place the order to discuss options if this occurs.
How long do you guarantee your plants?

Our goal is to provide you with the best house plant experience possible. If you have any concerns with the quality of product received and wish a refund. Pictures must me provided within 2 days of receiving product. This helps up track down where things went wrong so we can make adjustments with our shipping methods. We guarantee a healthy product. However, we have no control over house cats, playful dogs, rough housing children and forgetful watering practices. Please be kind.
Why are the leaves dropping?

Leaves dropping from houseplants can be a common occurrence and is often a sign of stress. Most commonly, it is due to over or underwatering, a change in temperature, or lack of proper lighting. It is important to assess the plant's environment and identify the root cause to prevent further leaf drop. Regular care and maintenance, including proper watering and fertilization, can help promote healthy growth and minimize leaf loss. If you continue to experience issues, consult with a gardening professional for personalized advice.
What plants are good for beginners?

A great houseplant for beginners is the pothos plant. It is easy to care for, can tolerate a variety of lighting conditions, and can grow in both soil and water. Pothos plants are also known for their air-purifying qualities, making them a great addition to any indoor space. As with any plant, it is important to research the specific care instructions for your pothos plant to ensure it thrives in your home.